Adran Posted November 28, 2017 Report Share Posted November 28, 2017 11 hours ago, Mason said: You still can order it! You are evil. And now I have a need for a 3rd ice golem.... Quote Link to comment Share on other sites More sharing options...
Da Git Posted November 28, 2017 Report Share Posted November 28, 2017 Damn you all to the Krampus' lair... I was so close to getting through Black Friday without making an order... Enjoy my $$$, you evil people you! 1 Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted November 28, 2017 Report Share Posted November 28, 2017 7 hours ago, Myyrä said: @Kimberly Am I correct to assume that I do not need to react to the e-mail in any way if I'm just happy to wait for my order to get here eventually? Correct. 1 Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted November 28, 2017 Report Share Posted November 28, 2017 9 hours ago, Durza said: Can we they're a couple of bucks at you for a deformed Raspy or are they too unrecognizable? Nope. 1 Quote Link to comment Share on other sites More sharing options...
Kimberly Posted November 28, 2017 Report Share Posted November 28, 2017 8 hours ago, Myyrä said: @Kimberly Am I correct to assume that I do not need to react to the e-mail in any way if I'm just happy to wait for my order to get here eventually? @Myyrä This counts as letting me know too. 2 Quote Link to comment Share on other sites More sharing options...
Myyrä Posted November 28, 2017 Report Share Posted November 28, 2017 2 minutes ago, Kimberly said: @Myyrä This counts as letting me know too. I figured I might save you from some e-mails if I asked here where others can see it too. 4 Quote Link to comment Share on other sites More sharing options...
gribble Posted November 28, 2017 Report Share Posted November 28, 2017 @Kimberly - consider me happy to wait as well. It helps spread out the massive BF spending bill with the smaller (but still substantial) customs bill I will have... Quote Link to comment Share on other sites More sharing options...
edopersichetti Posted November 28, 2017 Report Share Posted November 28, 2017 Now with the tree this set makes a lot more sense - so this could have actually been a good accident. Too bad I literally just bought a whole Raspy crew (including Snowstorm) - had I known I would have bought this one instead. Oh well... Quote Link to comment Share on other sites More sharing options...
Pyrflamme Posted November 28, 2017 Report Share Posted November 28, 2017 If I'm fine with merging a new order for Wonderland with my extant order, do I place a new order then email with a merge request, or do I email directly about adding stuff onto my extant order? Quote Link to comment Share on other sites More sharing options...
Kimberly Posted November 28, 2017 Report Share Posted November 28, 2017 40 minutes ago, Pyrflamme said: If I'm fine with merging a new order for Wonderland with my extant order, do I place a new order then email with a merge request, or do I email directly about adding stuff onto my extant order? PMing you! Quote Link to comment Share on other sites More sharing options...
WDeseron Posted November 29, 2017 Report Share Posted November 29, 2017 I really appreciate you guys. You're the best! Quote Link to comment Share on other sites More sharing options...
Lokibri Posted November 30, 2017 Report Share Posted November 30, 2017 @Kimberly After not getting an answer after 3 1/2 days now and with the deadline aproaching i really don`t know what to do with my order now. I would be happy, if there is any help offered here. I will try to call you today and get things sorted. BTW when i place a new order i can`t choose any more vintage models to get even though i am over 100$. Thanks @Wyrd-Team for the help and the nice addition. See you in the Bayou, Lokibri. Quote Link to comment Share on other sites More sharing options...
Kimberly Posted November 30, 2017 Report Share Posted November 30, 2017 1 hour ago, Lokibri said: @Kimberly After not getting an answer after 3 1/2 days now and with the deadline aproaching i really don`t know what to do with my order now. I would be happy, if there is any help offered here. I will try to call you today and get things sorted. BTW when i place a new order i can`t choose any more vintage models to get even though i am over 100$. Thanks @Wyrd-Team for the help and the nice addition. See you in the Bayou, Lokibri. Heya, I found your email, details will be in that! apologies for the delay. 1 Quote Link to comment Share on other sites More sharing options...
Lokibri Posted November 30, 2017 Report Share Posted November 30, 2017 And once again the friendly team of our grandmasters solve the problem :). Thanks @Kimberly and @Kai 1 Quote Link to comment Share on other sites More sharing options...
Da Git Posted December 7, 2017 Report Share Posted December 7, 2017 @Kimberly I sent an email about changing my order #20273, but I haven't received anything back. I was wondering if I could get a response or a PM or the like? Cheers! Quote Link to comment Share on other sites More sharing options...
Kimberly Posted December 7, 2017 Report Share Posted December 7, 2017 1 hour ago, Da Git said: @Kimberly I sent an email about changing my order #20273, but I haven't received anything back. I was wondering if I could get a response or a PM or the like? Cheers! I'm on it! Apologies, I've been out sick. I'll be emailing you shortly. Quote Link to comment Share on other sites More sharing options...
Da Git Posted December 8, 2017 Report Share Posted December 8, 2017 23 hours ago, Kimberly said: I'm on it! Apologies, I've been out sick. I'll be emailing you shortly. Thanks! I've replied to your email. I hope you're feeling better! Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 11, 2017 Report Share Posted December 11, 2017 First orders of Winter Wonderland are now starting to go out - we'll be doing so sporadically over the week as product comes in batches. In the mean time, Angel has gotten a hold of the resin himself and starts to paint .. 6 Quote Link to comment Share on other sites More sharing options...
thewartoad Posted December 18, 2017 Report Share Posted December 18, 2017 Just wondering if the Winter Wonderland box set will reach us before Christmas? Quote Link to comment Share on other sites More sharing options...
Stonewall78 Posted December 18, 2017 Report Share Posted December 18, 2017 6 minutes ago, thewartoad said: Just wondering if the Winter Wonderland box set will reach us before Christmas? I would say it depends where you are. I got shipping notification of mine already. Quote Link to comment Share on other sites More sharing options...
thewartoad Posted December 18, 2017 Report Share Posted December 18, 2017 I live in South Bend, Indiana Quote Link to comment Share on other sites More sharing options...
solkan Posted December 18, 2017 Report Share Posted December 18, 2017 I think it's also going to be a matter of "Where are you in the line of backorders?" Realistically, a package shipped this week in the US isn't going to get to you before Christmas. Especially if you haven't gotten a shipping notice yet. Quote Link to comment Share on other sites More sharing options...
NSHoss Posted December 19, 2017 Report Share Posted December 19, 2017 Not to be an asshole, although I usually end up being that guy, but does Wyrd have a actual shipping department? Or do they normally let a distributor handle the lions share? I used to run a shipping department for an online retailer, and 5 of us would process, pick, pack and ship between 80-100 packages a day with no automation. Having paid for expedited shipping, and now not likely seeing this until the New Year in the US is a bit disappointing. Not really angry, just frustrated. Thanks for letting me vent. Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted December 19, 2017 Author Report Share Posted December 19, 2017 We have people who do the shipping, but this is why we mentioned that anything with Winter Wonderland would be delayed. The issue isn't with how fast we can send, it's with how many of the items we have. As Nathan said: Quote First orders of Winter Wonderland are now starting to go out - we'll be doing so sporadically over the week as product comes in batches. It comes in batches and is immediately sent out. Unfortunately, as was stated in the announcement and the e-mail that went out, there were going to be these sorts of delays. I'm sorry you're frustrated, but I wanted to let you know why it seems slow. 1 Quote Link to comment Share on other sites More sharing options...
Popular Post Lucidicide Posted December 20, 2017 Author Popular Post Report Share Posted December 20, 2017 The Winter Wonderland models are coming in and immediately going out the door, so we expect everyone will have their models within short order! We wanted to give everyone a heads up, and a look at the painted models... Without further ado, we've got a look at a beautifully painted Crew! 13 Quote Link to comment Share on other sites More sharing options...
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