Merry_HangedMan Posted April 2, 2015 Report Share Posted April 2, 2015 I'm trying to make an order with shipping to Russian Federation. But no matter what I enter in "state" field I keep receiving an error, despite this field is not obligatory X-Payments error (code: 1521): The 'state' field is missing or incorrect I really want my Wabbit and Kaeris Quote Link to comment Share on other sites More sharing options...
DoctorWhat Posted April 2, 2015 Report Share Posted April 2, 2015 Out of curiosity (as this is my first Wyrd sale), what is the difference between Shipping Status: Processing and an updated Shipping Status: New? Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted April 2, 2015 Report Share Posted April 2, 2015 I'm trying to make an order with shipping to Russian Federation. But no matter what I enter in "state" field I keep receiving an error, despite this field is not obligatory I really want my Wabbit and Kaeris If you have a problem with the state field, contact us and we'll see about adding it in for the shipping. Some reason the software feels that there are places outside the US that just don't exist (Russia, Mexico, Norway ... sigh). Provide your full address and info and we'll get in there and make manual adjustments to the shipping software fields so that it isn't an issue for future orders. That one I can honestly say, not our fault, but as we're running the damn software, meh ... gotta get it fixed. 1 Quote Link to comment Share on other sites More sharing options...
KenS Posted April 2, 2015 Report Share Posted April 2, 2015 My order status says Awaiting Payment hours later, but my PayPal account shows the payment completed immediately. Is this something I should send a detailed inquiry about, or is it normal for this webstore software? Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted April 2, 2015 Report Share Posted April 2, 2015 Normal. No worries. Quote Link to comment Share on other sites More sharing options...
assimilation Posted April 2, 2015 Report Share Posted April 2, 2015 I have received two emails. First one says order confirmed. Second one says order changed, with the shipping now FedEx Home Delivery® rather than the U.S.P.S. First-Class Package International Service™ I selected at checkout. I'm not complaining as delivery method is irrelevant to me as long as the price doesn't go up, but just wondering if this was intentional or a glitch? Located in Australia if that makes any difference. Quote Link to comment Share on other sites More sharing options...
Rathnard Posted April 2, 2015 Report Share Posted April 2, 2015 I suppose the positive to all this is that the kinks in the software are getting worked out now, rather than during the insanity of Gencon. 2 Quote Link to comment Share on other sites More sharing options...
Cats Laughing Posted April 2, 2015 Report Share Posted April 2, 2015 I suppose the positive to all this is that the kinks in the software are getting worked out now, rather than during the insanity of Gencon. I would guess it's actually intentional on Wyrd's part. Enticing higher usage with freebies and limited items, to test out system. Quote Link to comment Share on other sites More sharing options...
tehluhlah Posted April 3, 2015 Report Share Posted April 3, 2015 Ordered on Wednesday, got my PayPal payment confirmation email but no order confirmation from the store. I tried logging into the store with my email and it informs me that no account exists with that email address so I have no way to check... panic? Don't panic? I wants my Wabbit! Quote Link to comment Share on other sites More sharing options...
valhallan42nd Posted April 3, 2015 Report Share Posted April 3, 2015 Ordered on Wednesday, got my PayPal payment confirmation email but no order confirmation from the store. I tried logging into the store with my email and it informs me that no account exists with that email address so I have no way to check... panic? Don't panic? I wants my Wabbit! 2 Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted April 3, 2015 Author Report Share Posted April 3, 2015 http://www.a1textiles.com/images-towels-pool/pool-towel-westpoint-staybright.jpg 3 Quote Link to comment Share on other sites More sharing options...
Nekomander00 Posted April 6, 2015 Report Share Posted April 6, 2015 Hello, i was just curious what time tomorrow the sale ends, i don't get paid till tomorrow afternoon and really don't want to miss out on the wabbit. thanks guys stay awesome Quote Link to comment Share on other sites More sharing options...
SpiralngCadavr Posted April 7, 2015 Report Share Posted April 7, 2015 Just got my package- thanks for the nice little bonus, Wyrd. (Won't spoil it for others...) Quote Link to comment Share on other sites More sharing options...
Cats Laughing Posted April 7, 2015 Report Share Posted April 7, 2015 Its been on the twitter and facebook feeds, so I will spoil it for others... j/k Anyway, tomorrow is the 7th in the US, so with the sale running to the 8th, one can pretty safely presume the sale will continue through tomorrow. Quote Link to comment Share on other sites More sharing options...
KenS Posted April 8, 2015 Report Share Posted April 8, 2015 My order status says Awaiting Payment hours later, but my PayPal account shows the payment completed immediately. Is this something I should send a detailed inquiry about, or is it normal for this webstore software? I still haven't received any form of email confirmation about my order, but now, it has also disappeared from my order history list on my account page. Is it time to panic yet? Quote Link to comment Share on other sites More sharing options...
rover1013 Posted April 8, 2015 Report Share Posted April 8, 2015 I still haven't received any form of email confirmation about my order, but now, it has also disappeared from my order history list on my account page. Is it time to panic yet? In the same boat on my last order (placed on the 2nd). My orders from the day the sale opened came through with email confirmations and shipping tracking info but have also disappeared from my orders list. Probably another hiccup with the software, but it is concerning that they're no longer on my list of orders (which was never a problem previously). Quote Link to comment Share on other sites More sharing options...
rsteelrose Posted April 8, 2015 Report Share Posted April 8, 2015 My Paypal account has a transaction, but my Wyrdstore account doesn't even show that I made an order(which I did). Curious, how does that happen? Quote Link to comment Share on other sites More sharing options...
THE_Dwarf Posted April 8, 2015 Report Share Posted April 8, 2015 I was just on the WebStore, after deciding on getting the NE Whiskey Golem, Ware Wrabbit along with a Dawn Star to boost me over $100 prior to P&P ... As I came to process my order the Webstore said it is closed Would it possible for my order to go through, as it stood, once it is back up and running? IE... Ware Wrabbit - $35 Whiskey Golem NE - $60 Dawn Star - £18/$15 ... I forget which this was price wise off hand If not I will be gutted, especially as buying that means I spending about 1/3 or so on P&P to the UK If you could let me know I'd be grateful. Thanks Quote Link to comment Share on other sites More sharing options...
phloog Posted April 9, 2015 Report Share Posted April 9, 2015 I am a bit confused as well, as I received the PayPal confirmation but nothing else. No idea if it's shipping, delayed, etc. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted April 9, 2015 Report Share Posted April 9, 2015 We're manually processing orders - which means when we sort it, it goes from awaiting payment, to processed and then shortly after, shipped. You should get an update when that happens, though there has been a few folks that haven't (I suspect spam filter or mistyped e-mail addresses). We should be through most of the orders by tomorrow I'm told. Quote Link to comment Share on other sites More sharing options...
Victoria Posted April 9, 2015 Report Share Posted April 9, 2015 You guys are awesome, I can't believe how fast I got the order! And I got a moleman in my egg! I had wanted to buy a moleman back for the black friday sale, but didn't have enough money! Thank you for employing speedy psychics! Quote Link to comment Share on other sites More sharing options...
Pyrflamme Posted April 10, 2015 Report Share Posted April 10, 2015 Do y'all have any estimates of where you are in terms of having shipped relative to when people ordered? I placed an order the evening of Thursday the 2nd, and I haven't seen any update emails as of yet, beyond the Paypal confirmation. 1 Quote Link to comment Share on other sites More sharing options...
Pyrflamme Posted April 11, 2015 Report Share Posted April 11, 2015 Just wanted to say I got a notification shortly after and my order will be arriving Monday. Sorry, I was just so goshdarn anxious to get my stuff Quote Link to comment Share on other sites More sharing options...
Tiny Worlds Posted April 13, 2015 Report Share Posted April 13, 2015 Mine all arrived last Thursday. Super quick to UK. Maybe the £70ish fedex shipping is actually via teleporter. So glad I finally got a hold of Nightmare Whiskey Golem. Quote Link to comment Share on other sites More sharing options...
KenS Posted April 13, 2015 Report Share Posted April 13, 2015 I still have not received a notification of any kind, and the order is still missing from my store account history. Quote Link to comment Share on other sites More sharing options...
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