Popular Post Lucidicide Posted December 8, 2015 Popular Post Report Share Posted December 8, 2015 I come bearing unfortunate tidings. Our production run of Aionus was split into two shipments, and one of them ran into, well, let's call them shipping shenanigans. Suffice it to say, despite what was supposed to happen, half of our Aionus figures have not yet arrived. Father Time is late.What does this mean for you?Well, firstly, it means you have our apologies. If we could fix it, we would, but for now we'll do the next best thing. We are going to ship out orders that we don't have an Aionus model for so that you have your figures in time for the holidays, and we'll send out Aionus models separately on our dime anywhere between 3 to 5 days after your initial order ships.If, at the time of this announcement, you received a shipping notification and your order contained an Aionus, the model is included. Orders after this time are unlikely going to have them -- though we are supposed to get the rest of the shipment in soon.So, if you have an order in with us, it is being filled. If it contained Aionus, your order may come through without him in it. We'll be sending him separately.We apologize profusely for any issues this may cause.On the plus side, we've put the webstore back up so that you are able to check the status of your orders.If you have any questions, please post them below! 14 Quote Link to comment Share on other sites More sharing options...
Parintachin Posted December 8, 2015 Report Share Posted December 8, 2015 No questions, just kudos for being up front and honest about it, and finding some way to fix it. Not all miniature companies are this good about this kind of thing. 9 Quote Link to comment Share on other sites More sharing options...
RarerMonsters Posted December 8, 2015 Report Share Posted December 8, 2015 Shipping problems happen, as long you're honest and make steps to correct them as best you can. 2 Quote Link to comment Share on other sites More sharing options...
daniello_s Posted December 8, 2015 Report Share Posted December 8, 2015 Bad things happen... Seems I'll have to spend winter holidays without Aionus... 2 Quote Link to comment Share on other sites More sharing options...
ukrocky Posted December 8, 2015 Report Share Posted December 8, 2015 Literally no problem! If the order contained just my minis I'd be happy to wait so you're not paying postage twice but I'm sure those who are part of my order as well as myself appreciate the offer! It sounds like it was out of your hands! 2 Quote Link to comment Share on other sites More sharing options...
wizuriel Posted December 8, 2015 Report Share Posted December 8, 2015 Nothing says I'm sorry like a heartfelt haiku included with every late order 2 Quote Link to comment Share on other sites More sharing options...
rrw360 Posted December 8, 2015 Report Share Posted December 8, 2015 No problems. I guess you could say they forgot to 'deliver the message'! HAHAHA! (I'm not apologizing for that pun) 1 Quote Link to comment Share on other sites More sharing options...
Parker Barrows Posted December 8, 2015 Report Share Posted December 8, 2015 It's cool. With work, I suspect I won't get to play until 2016. Thanks for the heads up. Quote Link to comment Share on other sites More sharing options...
asrian Posted December 8, 2015 Report Share Posted December 8, 2015 (edited) This is unacceptable! Honesty and communication from a gaming company? My mind can't handle it. Though I've received mine already, I always appreciate Wyrd and their stance of being forthright with their customers. Thanks. Edited December 8, 2015 by asrian 2 Quote Link to comment Share on other sites More sharing options...
Sobek Posted December 8, 2015 Report Share Posted December 8, 2015 On the plus side, we've put the webstore back up so that you are able to check the status of your orders.Webstore appears to be down..... Quote Link to comment Share on other sites More sharing options...
Hungering Derpness Posted December 8, 2015 Report Share Posted December 8, 2015 Ship happens. 8 Quote Link to comment Share on other sites More sharing options...
Rathnard Posted December 8, 2015 Report Share Posted December 8, 2015 Oh, beautiful irony... For what it's worth (and assuming it's even logistically possible...) I'm not fussed at all if my Aionus order (#5510) is delayed until the mini is available again. It's not my only order and I have plenty to paint as is! Quote Link to comment Share on other sites More sharing options...
Sobek Posted December 9, 2015 Report Share Posted December 9, 2015 Webstore still seems to be down. When will it be back up? Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 9, 2015 Report Share Posted December 9, 2015 Clear your cache, it's up and has been. I've checked it on three computers and four different browsers. Quote Link to comment Share on other sites More sharing options...
Sobek Posted December 9, 2015 Report Share Posted December 9, 2015 Still doesn't work. Just get a blank 'cannot display web page' message. Incidentally, the forum bug still exists that prevents me from logging in using my Email address. Wonder if it has something to do with that. Quote Link to comment Share on other sites More sharing options...
Sobek Posted December 9, 2015 Report Share Posted December 9, 2015 I also get strange certificate errors from your site. The name and the owner apparently don't match, so it's showing up as an unsafe site. Quote Link to comment Share on other sites More sharing options...
Parintachin Posted December 9, 2015 Report Share Posted December 9, 2015 Flushing your DNS (google it) might help. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 9, 2015 Report Share Posted December 9, 2015 No clue what to tell you at this point - not a tech guy - but the seven people I just had check it across two continents and three states say it works for them. We'll keep looking into it. Quote Link to comment Share on other sites More sharing options...
Sobek Posted December 9, 2015 Report Share Posted December 9, 2015 Just checked with a browser to try to get more information, and got this. Looks like it's a security/certificate issue:Secure Connection FailedThe connection to wyrd-test.myshopify.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 9, 2015 Report Share Posted December 9, 2015 Sounds like you've got the security on your browser jacked way up but that doesn't explain why you were able to put an order in and nothing has changed since then. We'll look into it. Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted December 9, 2015 Author Report Share Posted December 9, 2015 That's also not the url: http://giveusyourmoneypleasethankyou-wyrd.com/ Quote Link to comment Share on other sites More sharing options...
Hungering Derpness Posted December 9, 2015 Report Share Posted December 9, 2015 Clear your cache, it's up and has been. I've checked it on three computers and four different browsers.I didn't even know IE and Chrome used soulstones. Oo 3 Quote Link to comment Share on other sites More sharing options...
binkys Posted December 9, 2015 Report Share Posted December 9, 2015 That's also not the url: http://giveusyourmoneypleasethankyou-wyrd.com/The login form posts to https://wyrd-test.myshopify.com/account/login. I would gather the other secure elements come from that domain as well? Maybe his connection is having a problem with that location. It's all working fine for me though. /shrug Quote Link to comment Share on other sites More sharing options...
hellboy Posted December 12, 2015 Report Share Posted December 12, 2015 Hi,can you give us any indication when our BF orders(in general not specifically Aionus) are about to be fulfilled?Thanks! Quote Link to comment Share on other sites More sharing options...
star20 Posted December 12, 2015 Report Share Posted December 12, 2015 I just got in my box, was just about to send an email about it, then thought to check the forum. Alas, I was one of the orders that didn't get him, but knowing the issue, I'll (im)patiently wait for him to show up. Now just have to actually build/paint something...... Quote Link to comment Share on other sites More sharing options...
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