If you're having any of these issues, please try following the steps below before creating a post or filing a report.
App hangs on splash screen
Android:
Go to your phone's Settings app.
Select Apps & Notifications
Select M3E/TOS
Select Storage & cache
Clear Storage
Reopen M3E/TOS app.
iOS:
Delete the app, either by rearranging on the home screen, or
Go to the Settings app
Go to General
Go to iPhone Storage
Go to M3E
Tap "Delete app"
Reinstall the app from the App Store.
Cards appear as black screens
Try the following steps and see if each one resolves the issue.
Tap the "refresh" icon in the upper right.
Restart the app
In the Settings screen, select "On-demand" for your download option, then clear your storage as in the "App hangs on splash screen" and restart the app.