Thanks for the queries! All good questions, and I have a few answers:
-If you ordered books, your order has been copied and kept to track the processing of your books, EVEN IF your order on our webstore says it has been fulfilled. No one has gotten any books yet, but our team is working hard together to make sure everyone does soon!
-If you ordered something else that is listed on your invoice as "Backordered" or "BO", the same process is being used to ensure those are not lost, and once your item is restocked, we'll be sending it on to you.
-Initially, it wasn't clear that we could separate some items when applying the shipping information for your original orders, but we have since updated that process so only items that have shipped will be listed as such. Apologies to those whose orders were in the first group, but we have a system in place to make sure orders from both groups are fulfilled correctly and none are lost/abandoned/forgotten/take 5 months to fulfill.
We always welcome questions here or via our customer service channel, but please note that most of your questions about when your package will arrive can only be answered in the fullness of time and with the blessing of our mail carriers. Once your order is ready to ship, you will receive an email with new tracking information. I hope this alleviates some of the concerns noted here.