tmod Posted August 20, 2014 Report Share Posted August 20, 2014 Does anyone have any experience with ordering from Advanced Deployment? I placed an order June 12th, and received a confirmation email immediately. Payment was withdrawn from my Paypal account at once. However no package materialized, and after about a month I logged in to check if I could track the shipment. I found that my order status was awaiting payment, even though payment had left my account a month in advance. I answered the confirmation email, requesting they looked into it, and also sent the same message though the contact us function on their website. At first I wasn't too worried about not getting an immediate answer, if they're a small operation they could be on summer vacation. But now another month has passed, and I'm getting worried I've been had. Anyone now off them? Are they legit or a fraud? Quote Link to comment Share on other sites More sharing options...
rb_man Posted August 20, 2014 Report Share Posted August 20, 2014 They are backlogged really hard. Also they are really slow. I had a friend that took like 3 months to get his stuff. 1 Quote Link to comment Share on other sites More sharing options...
nilus Posted August 20, 2014 Report Share Posted August 20, 2014 They are legit but rather flakey. But I don't know anyone who didn't eventually get there stuff 1 Quote Link to comment Share on other sites More sharing options...
Sobek Posted August 21, 2014 Report Share Posted August 21, 2014 They are legit but rather flakey. But I don't know anyone who didn't eventually get there stuff Friend of mine ordered stuff almost a year ago. His order was missing quite a lot, and they never anwered or addressed the issue. Based on his experience, and the complete lack of caring that the company seems to have for customer satisfaction, I try to steer everyone clear from AD. There are other companies out there who make product just as good that actually seem to care. 3 Quote Link to comment Share on other sites More sharing options...
Makrar Posted August 21, 2014 Report Share Posted August 21, 2014 Friend of mine ordered stuff almost a year ago. His order was missing quite a lot, and they never anwered or addressed the issue. Based on his experience, and the complete lack of caring that the company seems to have for customer satisfaction, I try to steer everyone clear from AD. There are other companies out there who make product just as good that actually seem to care. This Ordered a few years back in the Black Friday sale, Order was sent 2+ months later, When it arrived not only was half the order missing but they put a completely incorrect cost on the customs declaration (a lot higher then what was paid) which ended up costing me extra money in fees. Also add the fact they have never answered any emails i have sent My advice? Avoid 1 Quote Link to comment Share on other sites More sharing options...
CheshireMonkey Posted August 21, 2014 Report Share Posted August 21, 2014 Avoid them like the plague! I've ordered from them a few times in the past and never once was my order fully complete. They do not answer email. They used to respond on their Facebook page, but it looks like they have long abandoned that as well. Do not waste your time or money on this company. 2 Quote Link to comment Share on other sites More sharing options...
NoHero Posted August 22, 2014 Report Share Posted August 22, 2014 Avoid them like the plague! I've ordered from them a few times in the past and never once was my order fully complete. They do not answer email. They used to respond on their Facebook page, but it looks like they have long abandoned that as well. Do not waste your time or money on this company. I had ta simliar terrible experience with them. My suggestion check out http://store.urbanlasercraft.com/ma20co.html guy responds with one or two days to email and my order came in less than 2 weeks. Also check out counterattackbases.co.uk 2 Quote Link to comment Share on other sites More sharing options...
Ravenx2000 Posted August 22, 2014 Report Share Posted August 22, 2014 Mine took around 3-4 months to arrive i ordered twice the other was almost half a year. 1 Quote Link to comment Share on other sites More sharing options...
rover1013 Posted August 22, 2014 Report Share Posted August 22, 2014 Ordered once and went through similar things. Took 3 months before I saw any kind of update on the status with no response to any emails I sent them prior to that time. On top of that, they apparently sent my order to someone else (in ontario canada or something) which I only know about because the guy who received my order emailed me and someone higher up in that organization to tell us both. He was kind enough to offer to ship them to me at his expense, but I flat out told him that I already accepted that AD had basically stolen my money and they should be the one to fix it, not him. (They've done nothing and I expect that to remain the case). There is nothing good to say about them. AVOID! 1 Quote Link to comment Share on other sites More sharing options...
tmod Posted August 22, 2014 Author Report Share Posted August 22, 2014 Thank you guys, just wish I'd knew back in June... :'( I'll file a fraud claim in PayPal, and we'll see how it goes... I'll order my markers from counterattackbases, makes sense as they're i Europe, but I also ordered some patterned tile base insert for my Lynch crew. Anyone know an alternative source for either fancy hardwood floor (parquet) bases, or patterned tiles? I'm looking for something a bit fancy, and I'd hope to avoid having to do all the hard sculpting work myself... :-p Quote Link to comment Share on other sites More sharing options...
Cadilon Posted August 22, 2014 Report Share Posted August 22, 2014 The sad thing is, their stuff is pretty nice...once ( if ) you get it. 1 Quote Link to comment Share on other sites More sharing options...
NoHero Posted August 22, 2014 Report Share Posted August 22, 2014 For bases check out http://www.secretweaponminiatures.com/ http://www.dragonforge.com/ (Be advised that he is a one man operation but he we'll keep you in the loop about your order) 1 Quote Link to comment Share on other sites More sharing options...
Paddywhack Posted August 22, 2014 Report Share Posted August 22, 2014 Thats too bad. I had no such issues when they first started and received my stuff quite easily. Haven't ordered from them in ages though. Good to know they've gone downhill before I tried ordering anything else from them. 1 Quote Link to comment Share on other sites More sharing options...
tmod Posted August 22, 2014 Author Report Share Posted August 22, 2014 For bases check outhttp://www.secretweaponminiatures.com/http://www.dragonforge.com/ (Be advised that he is a one man operation but he we'll keep you in the loop about your order) I'd lost and forgotten the link to dragonforge, so that was golden, thanns a bunch! :-) Unfortunately, neither these nor any other producer of resin bases that I'm aware makes either patterned parquet or patterned tiles... :-( Quote Link to comment Share on other sites More sharing options...
NoHero Posted August 22, 2014 Report Share Posted August 22, 2014 Yeah I think that is too specific a request to have as a premade base. Quote Link to comment Share on other sites More sharing options...
tmod Posted August 23, 2014 Author Report Share Posted August 23, 2014 Afraid so... One should think there was a market niche for upscale indoor bases, but so far I've only found ruined floors, and thar doesn't fit my view of Lynch' casino.. :-( Quote Link to comment Share on other sites More sharing options...
Sobek Posted September 15, 2014 Report Share Posted September 15, 2014 Two other companies that I often order bases from: http://fenrisgames.com/shop http://www.tabletop-art.de/ (Despite being in Europe and myself in the US, I still get my orders from these guys rather quickly. Don't think I've ever had to wait more than 2 weeks for one, tops.) As far as tokens and such goes, http://store.urbanlasercraft.com/ looks like they have some nice stuff. 1 Quote Link to comment Share on other sites More sharing options...
tmod Posted September 15, 2014 Author Report Share Posted September 15, 2014 I actually received my order today! :-) The stuff is great quality as mentioned by others, but I still won't use them again unless I have an ocean of time... In all fairness, they are not frauds, just have a long turn-around time and very little communication... T. Quote Link to comment Share on other sites More sharing options...
xGIxJOKERx Posted October 1, 2014 Report Share Posted October 1, 2014 I had similar problems with them. I was only missing one token at the end of the day when I finally got my stuff and I tried to get in touch with them to either replace it or just add it to my next order I was intending on doing at the time. Never got a response to multiple emails. That was about a year ago so I've given up on it. At least it was only a couple of bucks, if that. The tokens I did get were of very good quality, though. Quote Link to comment Share on other sites More sharing options...
rover1013 Posted December 22, 2014 Report Share Posted December 22, 2014 Ordered once and went through similar things. Took 3 months before I saw any kind of update on the status with no response to any emails I sent them prior to that time. On top of that, they apparently sent my order to someone else (in ontario canada or something) which I only know about because the guy who received my order emailed me and someone higher up in that organization to tell us both. He was kind enough to offer to ship them to me at his expense, but I flat out told him that I already accepted that AD had basically stolen my money and they should be the one to fix it, not him. (They've done nothing and I expect that to remain the case). There is nothing good to say about them. AVOID! Apologies for the thread necro, but I feel in the interest of full disclosure I should update. I did finally receive my order a couple weeks ago (7 months late). With the custom Squat markers I ordered, and instead of the grab bag stuff I just plopped in there, they sent me what seems to be 2 relatively complete sets of Malifaux Tokens including a measuring tool with each. One set in acrylic yellow and the other in wood (makes me wonder if they saw the forum post with my avatar actually). While my experience was still bad enough I wouldn't order from them again, I should say that the tokens I received are the nicest quality laser cut tokens I've ever purchased. So if you're willing to put up with some crap, the end result does seem to be some very high quality tokens. Maybe they're starting to get their $@&! together. 1 Quote Link to comment Share on other sites More sharing options...
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