birdbath Posted November 28, 2013 Report Share Posted November 28, 2013 Hi Wyrd, I have made a mistake on my order! Can you contact me about my order? Can I swap a Box Set for another Box Set? My order number is #17421 They are the same price so I hope this is OK. Thanks in advance, BB Quote Link to comment Share on other sites More sharing options...
Boshea Posted November 28, 2013 Report Share Posted November 28, 2013 I have a similar issue I'm waiting to resolve (item didn't add to cart). I feel like the email to contact is office.assistant@wyrd-games.net but I could be wrong. Quote Link to comment Share on other sites More sharing options...
birdbath Posted November 28, 2013 Author Report Share Posted November 28, 2013 Thanks, I have emailed that address. fingers crossed. Quote Link to comment Share on other sites More sharing options...
SpiralngCadavr Posted November 28, 2013 Report Share Posted November 28, 2013 Sorry, it's unlikely- I've made a couple mistakes and never had them corrected... Quote Link to comment Share on other sites More sharing options...
birdbath Posted November 28, 2013 Author Report Share Posted November 28, 2013 Well that would be a shame... It's a straight swap from one box to another and they both cost $45. Let hope they can make a change. Quote Link to comment Share on other sites More sharing options...
Uktena Posted November 29, 2013 Report Share Posted November 29, 2013 HaHA! Totally did this! I ordered the see through Children of December by mistake. Here's hoping someone wants to swap - sounds like that's what I'm getting! I guess pay more attention is the lesson here. Anybody wanna trade a Raspy pack for some see through alts? Quote Link to comment Share on other sites More sharing options...
Eshadie Posted November 29, 2013 Report Share Posted November 29, 2013 I have a similar issue I'm waiting to resolve (item didn't add to cart). I feel like the email to contact is office.assistant@wyrd-games.net but I could be wrong. I see it happened to someone else as well. Mine was Miss Terious didn't add. You're correct on the address BTW. Quote Link to comment Share on other sites More sharing options...
Longstrider Posted November 30, 2013 Report Share Posted November 30, 2013 Would it be permissible by forum rules to list mistaken orders so that you might pair up with someone who's made the opposite error? Quote Link to comment Share on other sites More sharing options...
birdbath Posted December 2, 2013 Author Report Share Posted December 2, 2013 Should Wyrd employees be back in the office to answer my question today or is it still a holiday in the states? Quote Link to comment Share on other sites More sharing options...
Arli Posted December 2, 2013 Report Share Posted December 2, 2013 Unless the company has a special day, they should be in today. Quote Link to comment Share on other sites More sharing options...
theJudge Posted December 2, 2013 Report Share Posted December 2, 2013 They said they would not be shipping orders till the 5th so I would give them till the 4th personally Quote Link to comment Share on other sites More sharing options...
birdbath Posted December 2, 2013 Author Report Share Posted December 2, 2013 Wyrd have sorted it for me as I thought they would. Thanks Wyrd, your the best! Quote Link to comment Share on other sites More sharing options...
i_was_like_you Posted December 3, 2013 Report Share Posted December 3, 2013 They said they would not be shipping orders till the 5th so I would give them till the 4th personally But where's the obligatory, Why hasn't my stuff shipped? thread? Even with the extra check box of You understand there will be a delay, right?, I still see people getting antsy, as usual. It's been 5 days since I placed my order to Timbuktu. With what I paid in postage, it should already be here. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 3, 2013 Report Share Posted December 3, 2013 There may just be a temporary ban till the new year at that point ... Quote Link to comment Share on other sites More sharing options...
i_was_like_you Posted December 4, 2013 Report Share Posted December 4, 2013 There may just be a temporary ban till the new year at that point ... That doesn't answer where my package is. :1_Happy_Puppet1: Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted December 4, 2013 Report Share Posted December 4, 2013 Currently at the sick ward at the local hospital for communicable diseases ... I haven't figured out which intern I'm going to sacrifice to go put postage on it and drop into service yet. *grin* Quote Link to comment Share on other sites More sharing options...
i_was_like_you Posted December 4, 2013 Report Share Posted December 4, 2013 Currently at the sick ward at the local hospital for communicable diseases ... I haven't figured out which intern I'm going to sacrifice to go put postage on it and drop into service yet. *grin* If it fits, it ships. Quote Link to comment Share on other sites More sharing options...
birdbath Posted December 8, 2013 Author Report Share Posted December 8, 2013 Urrm... I did not have an issue with any delay on my order I just orderd the wrong thing. Everyone that knows that these sales produce a lot of orders and it's expected of a slight delay. Makes no difference to me, as long as I get what I pay for it's all good. Cheers again for sorting my order out... Quote Link to comment Share on other sites More sharing options...
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