tallghost Posted August 10, 2016 Report Share Posted August 10, 2016 Hey all. I'm asking this question, becausse I'm trying to figure out if I have a problem with my Fated Almanac pdf file, or with my PdF reader. I recently had to get a new laptop, which is my first experience with Windows 10, and also with Adobe Acrobat Reader DC. whenever I try to open my copy of the Fated Almanac, I get a message that "the file is damaged and cannot be repaired" I have tried reloading the file from my backup drive, but I get the same message. All of my other wyrd PDFs work fine. Is anyone else having this problem? If it is my file (and my backup) how do I go about getting a new PDF? It was downloaded as a Kickstarter fulfillment, so I don't have a copy on Drivethru RPG or anything. Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted August 10, 2016 Report Share Posted August 10, 2016 Huh. I've not heard of that error before. You were able to open it in the past? Quote Link to comment Share on other sites More sharing options...
tallghost Posted August 10, 2016 Author Report Share Posted August 10, 2016 Yes, I used it all of the time (to keep my physical books in better shape) It is weird that it is only the fated almanac. The Fatemaster's one opens fine, as do my PDFs of Into the Steam and Under Quarantine. Quote Link to comment Share on other sites More sharing options...
Law Dog Posted August 20, 2016 Report Share Posted August 20, 2016 The link you originally downloaded it from doesn't work anymore? Quote Link to comment Share on other sites More sharing options...
tallghost Posted August 21, 2016 Author Report Share Posted August 21, 2016 No, that link is dead now. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted August 21, 2016 Report Share Posted August 21, 2016 Contact drivethru then, they are the only folks that have access to sell or provide the PDFs. If it was through us for the Kickstarter back in the day, contact customer service, setup an account over there, and give it a few days and someone will get you sorted after they do some digging for records. Quote Link to comment Share on other sites More sharing options...
tallghost Posted August 23, 2016 Author Report Share Posted August 23, 2016 Thanks Nathan, I wanted to see if anyone else had the problem, So I knew if it was a software issue or a file issue before I stater bother your people while they were busy with the GenCon rush. I guess it's time to take the next step though. Quote Link to comment Share on other sites More sharing options...
WalkingInBlack Posted August 23, 2016 Report Share Posted August 23, 2016 tallghost you are not alone, I'm having trouble my PDF to, and I send a message to support about it... I just don't know if it was sent to the right place, but I got a reply where I was told they had to talk to their supervisor about it, that kind of feels like a bad omen. 1 Quote Link to comment Share on other sites More sharing options...
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