No, but it does make them better, and a far sight better at that. Couple better support with better rules and (arguably) better models, and you have a clear contrast.
One could contend that if all you ever knew was an above average level of support, when that level was perceived to slip a little you might become disenchanted when you are still getting damn good service compared to the rest of the marketplace.
Not sure exactly *what* you are trying to say here...
With the ancient, bloated Workshop that produces Games on one end of the spectrum for support (The sucky end) and any other company you name at the other, Wyrd still comes out closer to the "good" end than the "sucky" end.
Unless your expectations are unrealistic. If you are looking for perfection you're never going to find it, at least not in this life.