Gollum528 Posted September 13, 2012 Report Share Posted September 13, 2012 We got some extra items from our gen con orders (we didn't order the Misaki box set). I wasn't sure if I should submit this to this mispackaged area or if that was reserved for missing items, if there was another area I should contact Wyrd, or just count it as good luck and move on with my day. Any thoughts on this?? Quote Link to comment Share on other sites More sharing options...
stinkoman Posted September 13, 2012 Report Share Posted September 13, 2012 Yes, you should send it to me. Quote Link to comment Share on other sites More sharing options...
LoboStele Posted September 13, 2012 Report Share Posted September 13, 2012 I think they were tossing in extra stuff for whoever ordered the Rail Crew too, since there was some delay on that front as well. Quote Link to comment Share on other sites More sharing options...
Meebs Posted September 13, 2012 Report Share Posted September 13, 2012 If the extra items were a tiny tape measure and a Miss Terious they were supposed to be there! Otherwise I'd say use the contact us form on the store. Quote Link to comment Share on other sites More sharing options...
stinkoman Posted September 13, 2012 Report Share Posted September 13, 2012 What kind of extra items are we taking about? Quote Link to comment Share on other sites More sharing options...
Gollum528 Posted September 13, 2012 Author Report Share Posted September 13, 2012 2 Mary box sets and a depleted box. Quote Link to comment Share on other sites More sharing options...
GTDemon777 Posted September 13, 2012 Report Share Posted September 13, 2012 yeah, that doesnt sound like a gift, ask nathan about it Quote Link to comment Share on other sites More sharing options...
DireTrollJake Posted September 13, 2012 Report Share Posted September 13, 2012 Mary box sets? Quote Link to comment Share on other sites More sharing options...
stinkoman Posted September 13, 2012 Report Share Posted September 13, 2012 2 Mary box sets and a depleted box. So you got three extra box sets?! what did you order? sounds like a big mixup. maybe you got someone else's order. I thought you were talking about extra tape measure or something. Quote Link to comment Share on other sites More sharing options...
Gollum528 Posted September 14, 2012 Author Report Share Posted September 14, 2012 Mary box sets? I meant Mei Feng, my bad. ---------- Post added at 10:39 PM ---------- Previous post was at 10:38 PM ---------- So you got three extra box sets?! what did you order? sounds like a big mixup. maybe you got someone else's order. I thought you were talking about extra tape measure or something. It was a double of everything we ordered. Quote Link to comment Share on other sites More sharing options...
desilijic Posted September 14, 2012 Report Share Posted September 14, 2012 Gollum528 and I placed an order for two Rail Crew sets (since they weren't at Gen Con) along with enough other goodies to get up to $100. When Wyrd sent us the tracking number, there must have been a typo since it showed that it was being sent to a different state. We emailed them to ask them to look into it. Shortly thereafter, the package arrived but was missing something minor (red 30mm bases). We contacted them to let them know that we DID receive the package but it was missing the bases. We received an email saying that they would reship the entire package. We immediately let them know that it was not necessary to do so, and they replied that they would resend the bases. When the package arrived, it had another copy of everything we ordered. At this point, we're just trying to figure out the right thing to do. Obviously we don't want to pay shipping to send back toys that we'd rather keep, but we don't want to rip off our favorite game company, either. By the way, please do not take this as a criticism of Wyrd. They've been insanely busy, and I appreciate everything they do to keep us, their hardcore player base, happy. We all understand that mistakes happen. Quote Link to comment Share on other sites More sharing options...
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