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Where's Vanessa's Ponytail?


Lizzy Lovecraft

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I just got my 'Nessa, started gluing her together, and can't find no ponytail on the sprue... :(

The picture on the back of the box shows a ponytail.  Is it just missing from my box?  Or did I already lose it?  I don't see a spot for it on the sprue.  And the Wyrd blueprint page don't show it either....

And how does this hand go on?!

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nope, hand don't fit slot.  and no ponytail that I see.  but if yours had it, I'll start searching the floor.  sigh

Well, the hands on.  Took a little shaving, but it's in.  Damn you Wyrd for having such well detailed, good looking intricate models!

Looks like Taelor called dibs on the pony-tail thing, 'cuase Vanessa's is not in her box.

Edited by Lizzy Lovecraft
random ramblings of a stea,punk loony
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GMorts Chaotica has a picture of the sprue in his unboxing which shows where the pony tail should have been:

http://gmortschaotica.blogspot.com/2013/04/unboxing-malifaux-vanessa-treasure.html

(And a picture of the old paper instructions that the box used to come with.  And those instructions show a ponytail...)

If you think yours was a casualty of a production error, you can fill out a parts request and ask for a replacement part.

 

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1 hour ago, solkan said:

If you think yours was a casualty of a production error, you can fill out a parts request and ask for a replacement part.

Where do I go to do that?  I have a feeling it popped off and fell out in shipment (there was holes in the plastic shrink wrap.)  I really liked the look of her with the ponytail, though I would feel like an ass to make a big deal out of it. 

I didn't get her from the Wyrd web-store, tho, but mail ordered from a game store in Michigan, if that will make a difference?

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32 minutes ago, Lizzy Lovecraft said:

Where do I go to do that?  I have a feeling it popped off and fell out in shipment (there was holes in the plastic shrink wrap.)  I really liked the look of her with the ponytail, though I would feel like an ass to make a big deal out of it. 

I didn't get her from the Wyrd web-store, tho, but mail ordered from a game store in Michigan, if that will make a difference?

The 'Contact Us' page on Wyrd's website:  http://www.wyrd-games.net/contact

There's a button for "Damaged / Mispacked Products" that brings up a form for the details.  Whether you bought it from the webstore or from a retailer, missing parts happen and you can ask for a replacement.

It's less work for everyone involved to have the end customer (you) contact the manufacturer (Wyrd) for the replacement part instead of having store owners deal with the process. 

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