For what it's worth to those (like me) still waiting for a shipping notification, I had great luck sending an email via the "Email Us" link on the store page. It took some time for the response to come through, I'm reasonably sure everyone at Wyrd is putting in hours at the warehouse rather than watching email, but the response I got was excellent. I'd given my order number and got a response detailing exactly what was going on, what issues had already been overcome, and letting me know that one hurdle remained before my order could go out. Lower than planned stock on a M2E model (but with a shipment to the Wyrd Warehouse. Wyrdehouse?) was holding things up, but my minis would ship just as soon as that model was in. Everything I could have wanted to know.
I don't want to flood Wyrd with emails, that'd likely just gum up the works more, but if you're desperate for a status update, try sending something out! Being cordial and understanding and a good bit of patience definitely paid off for me.