danp164 Posted November 23, 2014 Report Share Posted November 23, 2014 Hi, I know there is a contact form for mispack's but since I lack the information the form asks for I'm not sure how to continue. Earlier today I bought the Bound by Law box from my LGS, Firestorm Games in Cardiff, while the cards and number of bases is correct in the box, instead of the sprue for the guild guard I appear to have a sprue for a plastic Teddy, if someone could advise what I should do next I would be grateful... Quote Link to comment Share on other sites More sharing options...
SpiralngCadavr Posted November 23, 2014 Report Share Posted November 23, 2014 Just let them know what you can, I've never had a problem with them helping with mispacks. Quote Link to comment Share on other sites More sharing options...
danp164 Posted November 23, 2014 Author Report Share Posted November 23, 2014 Thanks, I've filled out the form, just didn't know what the packer initials were and thought it was necessary. Quote Link to comment Share on other sites More sharing options...
Jimbobovalsocks Posted November 23, 2014 Report Share Posted November 23, 2014 Let's hope they let you keep the teddy! Quote Link to comment Share on other sites More sharing options...
Dassenkop Posted November 24, 2014 Report Share Posted November 24, 2014 I received a Bete Noire box without any content last week. Contacted the supplier to understand what can be done about it and waiting for their reply now. In my experience these mishaps are usually solved with satisfaction. Quote Link to comment Share on other sites More sharing options...
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