Mysterioso Posted August 30, 2014 Report Share Posted August 30, 2014 Hello Would like some help with my recently received order that I want to enter into the support request. I ordered some Wave 1 decks but I received the Wave 2 counterparts instead. Is this a mispack or is it something else? Thanks Quote Link to comment Share on other sites More sharing options...
Carasz Posted August 30, 2014 Report Share Posted August 30, 2014 Have you used their contact form? http://wyrd-games.net/community/index.php?app=nexus&module=support§ion=new Just choose "damaged and misplaced products" in the roll down window, describe your problem and supply your order number. It will probably take a while to process, since they're still not done with packaging all the gencon orders. Quote Link to comment Share on other sites More sharing options...
Mysterioso Posted August 30, 2014 Author Report Share Posted August 30, 2014 Just wondering if I should describe the problem as a mispack or if it would be more accurate to describe it as something else. Quote Link to comment Share on other sites More sharing options...
Myyrä Posted August 30, 2014 Report Share Posted August 30, 2014 Howbout you just tell them what happened? Quote Link to comment Share on other sites More sharing options...
Carasz Posted August 30, 2014 Report Share Posted August 30, 2014 I think the "damaged and misplaced" counts as everything close to it. Including mispacked orders. Just describe the problem in detail and they'll handle it. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.