looked for Square Orange Games today and their web site is down, I sent an email and that was bounced back, so in last resort I phoned Sam. Apparently his web hosting site is playing up and his site has been up and down all month. He is very frustrated by the troubles that he has experienced over the past 6 months with both his phone and site host. He cannot contact any customers when the site is down as the site keeps all the records and he can't access the emails so he is unable to contact customers explaining the situation. To add to the problems when the site is down many of the emails that are sent at that time get lost in the system. Even orders are getting lost in the site and the first thing Sam knows about it is when PayPal inform him they have made a refund to his customer. He is a great guy and not going anywhere so if you don't get a reply try again as I have done, apparently he is trying to get a new host up and running in the new year which will allow him to get things back to normal. I feel sorry for anyone who hasn't had the service they expected and I also feel very sorry for Sam as he is ill and the hassle this has caused him over the past year is making him worse.
