I placed an order with Maelstrom Games on the 6th March for two crews, two secondary figures, 2 fate decks & a rule book. My son and I had decided to try something different.
I called them on various occasions and they were always very helpful. They part shipped the order and all we were waiting for was a gold fate deck, which they assured would be next Friday.
4 next Fridays came and went with a call to them each time for an update. However when i called last Thursday for an update and I got rather an abrupt chap on the end of the phone that prompted me to cancel the outstanding order for the fate deck.
I ordered it from The Troll Trader and it arrived two days later.
That said, I had ordered some Vallejo Paints from Maelstrom Games the same morning and they also arrived two days later.
The only issue with Maelstrom Games is communication and their stock levels. I suppose there could be an issue with the stock for the Ebay site and their own webiste which leads to the confusion.
Will I order from them again? Probably Not!
Will I order from The Troll Trader Again? Definitely!
Will I order from Square Orange Games? Good Chance!
Just my Tuppence worth.