Big Ned Posted September 9, 2012 Report Share Posted September 9, 2012 Hi guys, I reported the my Levi was missing his sceptre hand through the website about 3 weeks ago. I got a confirmation page up on the website but no email. Is that normal? But, my main question is, How long do replacements typically take to be delivered? Thank you Quote Link to comment Share on other sites More sharing options...
MudgeBlack Posted September 9, 2012 Report Share Posted September 9, 2012 Last one I got was about 1 1/2 - 2 weeks but remember they are dealing with all the after GenCon issues right now. They'll get it to you. Quote Link to comment Share on other sites More sharing options...
Big Ned Posted September 9, 2012 Author Report Share Posted September 9, 2012 Thanks, I knew they had Gencon to deal with. I was more concerned that the request hadn't gone through. Quote Link to comment Share on other sites More sharing options...
MudgeBlack Posted September 9, 2012 Report Share Posted September 9, 2012 They only contact you if there's a problem or they need more info. Quote Link to comment Share on other sites More sharing options...
Big Ned Posted September 18, 2012 Author Report Share Posted September 18, 2012 Received the replacement today. Thanks guys. Quote Link to comment Share on other sites More sharing options...
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