unti Posted June 23, 2020 Report Share Posted June 23, 2020 Hey, what the title said. The buttons "download all" and "choose downloads" are grey and I can't press them. Now I have all cards already downloaded but my wife has the same issue and can't see any cards... In general the app takes very long to open.... Do you know what the problem could be? Hmm, I tried to reinstall the app and now it doesn't open at all... Quote Link to comment Share on other sites More sharing options...
dzlier Posted June 23, 2020 Report Share Posted June 23, 2020 49 minutes ago, unti said: Hey, what the title said. The buttons "download all" and "choose downloads" are grey and I can't press them. Now I have all cards already downloaded but my wife has the same issue and can't see any cards... In general the app takes very long to open.... Do you know what the problem could be? Hmm, I tried to reinstall the app and now it doesn't open at all... I think those download buttons are only available if you have any cards that you haven't downloaded. If the app won't open at all now, I would delete your local cache/storage when you uninstall and then reinstall it, and make sure that you have a decent internet connection when it opens, especially the first time. Quote Link to comment Share on other sites More sharing options...
unti Posted June 23, 2020 Author Report Share Posted June 23, 2020 Thx for your very fast answer, sadly the app isn't getting farther than crew builder screen and that after like 3 or 4 reinstalls. I deleted the temporary files and internet connection works fine... Do you have another tip for me to try because we actually love the app and use it on a daily basis... Ha, I don't know what I did, but it worked... Maybe 5 reinstalls is the magic number 😃 Thx! 1 Quote Link to comment Share on other sites More sharing options...
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