kompass Posted August 11, 2019 Report Share Posted August 11, 2019 Gamer in Stockholm, Sweden here. It's a bit of a challenge to use your promotion: I'm only aware of one local LGS that carries Malifaux (we're quite a community but are mostly forced to buy online). That LGS has cleared out much of its old stock waiting for M3E products to be available, and very little M3E stuff will arrive before September - e.g. too late for the promotion. This has been a consistent problem over the years. Any suggestion on how to handle this, so that your fans here don't lose out on the cool special ed minis? 1 Quote Link to comment Share on other sites More sharing options...
Nikodemus Posted August 11, 2019 Report Share Posted August 11, 2019 3 hours ago, kompass said: Gamer in Stockholm, Sweden here. It's a bit of a challenge to use your promotion: I'm only aware of one local LGS that carries Malifaux (we're quite a community but are mostly forced to buy online). That LGS has cleared out much of its old stock waiting for M3E products to be available, and very little M3E stuff will arrive before September - e.g. too late for the promotion. This has been a consistent problem over the years. Any suggestion on how to handle this, so that your fans here don't lose out on the cool special ed minis? As someone who has experienced inconsistent delivery times, what I've done in the past is I've paid some or all of my stuff a bit in advance and gotten the full receipt immediately to get in on the LGS promo. 1 Quote Link to comment Share on other sites More sharing options...
kompass Posted August 11, 2019 Report Share Posted August 11, 2019 36 minutes ago, Nikodemus said: As someone who has experienced inconsistent delivery times, what I've done in the past is I've paid some or all of my stuff a bit in advance and gotten the full receipt immediately to get in on the LGS promo. Good tip. May work if your LGS is a F-LGS and their accounting / tracking can handle it - this is not guaranteed. Wyrd - if you are listening, would appreciate some attention to this issue. Quote Link to comment Share on other sites More sharing options...
MajorUndead Posted August 13, 2019 Report Share Posted August 13, 2019 I have a probably stupid question. I ordered some boxes during the gen con sale, and this was my first purchase on Wyrd's store. Here's my question : when the order will be treated and dispatched, will I receive a mail? Of course I know it will take some time to process all orders, since Wyrd was obviously busy with being at gencon, and I guess there were more orders than usual done during the sale, so there's some backlog of orders to go through. I have no problem with the wait. It's just to know what to expect. Quote Link to comment Share on other sites More sharing options...
Yew Arcane Posted August 13, 2019 Report Share Posted August 13, 2019 1 hour ago, MajorUndead said: I have a probably stupid question. I ordered some boxes during the gen con sale, and this was my first purchase on Wyrd's store. Here's my question : when the order will be treated and dispatched, will I receive a mail? Of course I know it will take some time to process all orders, since Wyrd was obviously busy with being at gencon, and I guess there were more orders than usual done during the sale, so there's some backlog of orders to go through. I have no problem with the wait. It's just to know what to expect. Yes. As with the majority of online stores, you will be notified when your item has been processed. 1 Quote Link to comment Share on other sites More sharing options...
MajorUndead Posted August 13, 2019 Report Share Posted August 13, 2019 44 minutes ago, Yew Arcane said: Yes. As with the majority of online stores, you will be notified when your item has been processed. Thanks That's what I thought, since it's pretty standard (hence the "probably stupid question" ), just wanted to be sure. Quote Link to comment Share on other sites More sharing options...
Crazy Sage Posted August 20, 2019 Report Share Posted August 20, 2019 Is there sime problem with Transmortis and\or Basse boxes as well? Already got my second order, with Molly and stuff and Basse and Von Stook that were ordered the same day still aren't fulfilled. Quote Link to comment Share on other sites More sharing options...
MajorUndead Posted August 20, 2019 Report Share Posted August 20, 2019 28 minutes ago, Crazy Sage said: Is there sime problem with Transmortis and\or Basse boxes as well? Already got my second order, with Molly and stuff and Basse and Von Stook that were ordered the same day still aren't fulfilled. I noticed that the "Upcoming" page has been updated with the boxes for September. The Von Schtook box is not there, even though it was previously said it would be released in September. So I'm guessing there might be some kind of delay with that box, indeed. Quote Link to comment Share on other sites More sharing options...
Trample Posted August 20, 2019 Report Share Posted August 20, 2019 4 hours ago, MajorUndead said: I noticed that the "Upcoming" page has been updated with the boxes for September. The Von Schtook box is not there, even though it was previously said it would be released in September. So I'm guessing there might be some kind of delay with that box, indeed. That could be the case. I assumed it was the Euripedes box but that may be the one slowing down some orders. Quote Link to comment Share on other sites More sharing options...
MajorUndead Posted August 21, 2019 Report Share Posted August 21, 2019 I received a mail about my order (with both Euripides & Von Schtook) being shipped about 10h ago. So I guess either if there was an issue it's now resolved, or that there wasn't an issue, just a huge backlog of order to treat ^^ Quote Link to comment Share on other sites More sharing options...
Myyrä Posted August 29, 2019 Report Share Posted August 29, 2019 On 8/21/2019 at 8:04 AM, MajorUndead said: I received a mail about my order (with both Euripides & Von Schtook) being shipped about 10h ago. So I guess either if there was an issue it's now resolved, or that there wasn't an issue, just a huge backlog of order to treat ^^ My order was also split quite weirdly, and both parcels were sent at the same time. Could be just cheaper to ship them to Europe like that. Quote Link to comment Share on other sites More sharing options...
StefMcGlen Posted October 9, 2019 Report Share Posted October 9, 2019 Just want to check in on the alt spit hog promo, as I haven’t seen any updates or received confirmation on the order. Are these being handled yet or have the delay demons had on this too? If so is there a rough estimate on time? thanks guys Quote Link to comment Share on other sites More sharing options...
Wyrd Office Posted October 9, 2019 Report Share Posted October 9, 2019 3 minutes ago, StefMcGlen said: Just want to check in on the alt spit hog promo, as I haven’t seen any updates or received confirmation on the order. Are these being handled yet or have the delay demons had on this too? If so is there a rough estimate on time? thanks guys Hi there! We're currently processing the hundreds of submissions we received, but we're almost there! We only just closed the submission window, so all purchases made between Aug. 1 and Sept. 30 could be sent in, so be on the lookout for an email from us if we need to follow up! 1 Quote Link to comment Share on other sites More sharing options...
Artiee Posted October 9, 2019 Report Share Posted October 9, 2019 Sigh, Missed out because of the faction deck fasco. Quote Link to comment Share on other sites More sharing options...
bedjy Posted October 9, 2019 Report Share Posted October 9, 2019 I bought some stuff on July, the 31th... quite a bit sad about it Quote Link to comment Share on other sites More sharing options...
StefMcGlen Posted November 11, 2019 Report Share Posted November 11, 2019 On 10/9/2019 at 12:56 PM, Wyrd Office said: Hi there! We're currently processing the hundreds of submissions we received, but we're almost there! We only just closed the submission window, so all purchases made between Aug. 1 and Sept. 30 could be sent in, so be on the lookout for an email from us if we need to follow up! Hi again guys, I still haven't received any word on this one? any updates available? Quote Link to comment Share on other sites More sharing options...
pyremius Posted November 13, 2019 Report Share Posted November 13, 2019 Same here. We tried to get Malifaux restarted when we found out 3e was shipping - but since people aren't receiving their orders they're giving up, and the FLGS staff are starting to get frustrated with being unable to answer all the questions about "when will my order get fulfilled?" Quote Link to comment Share on other sites More sharing options...
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