ChoriQueso Posted May 24, 2017 Report Share Posted May 24, 2017 Hello people, My first experience using Kickstarter has been to support TOS, so I am clueless about the process here and was hoping some of you would help me understand... 1. I was charged 300.00 by Kickstarter.com on 01/21/2017. When shipping charges are announced, will the shipping transaction also be completed through Kickstarter? 2. How can I look at the selections I made when I received the original backerkit email? It seems like I can look through TOS options in the backerkit but am unable to see my account or the actual selections I made. Should I have a backerkit account I can log into? 3. When a goal is reached and an item is unlocked, does that mean unlocked for purchase? Or are these items being added in addition to what I am guaranteed at my pledge level? I don't want to buy something that otherwise would have already been included for free... Is there any way to see a list of the physical items I'll be receiving so that this doesn't happen? Thanks! Quote Link to comment Share on other sites More sharing options...
retnab Posted May 24, 2017 Report Share Posted May 24, 2017 1 hour ago, ShavenSkaven said: 1. I was charged 300.00 by Kickstarter.com on 01/21/2017. When shipping charges are announced, will the shipping transaction also be completed through Kickstarter? Through Backerkit, see #2. Kickstarter doesn't let people add more funds through its site after the timer's done, so it can't be done there. 1 hour ago, ShavenSkaven said: 2. How can I look at the selections I made when I received the original backerkit email? It seems like I can look through TOS options in the backerkit but am unable to see my account or the actual selections I made. Should I have a backerkit account I can log into? You would have gotten a confirmation email from BackerKit titled "Survey Confirmation -- The Other Side" from when you filled it out the first time. At the bottom of the email it'll have a link below the line "Use this link to return to your survey any time:", clicking on that will let you edit your pledge on BackerKit. 1 hour ago, ShavenSkaven said: 3. When a goal is reached and an item is unlocked, does that mean unlocked for purchase? Or are these items being added in addition to what I am guaranteed at my pledge level? I don't want to buy something that otherwise would have already been included for free... Is there any way to see a list of the physical items I'll be receiving so that this doesn't happen? They're just added to your order naturally, nothing you need to do to get them besides having a pledge of a high enough tier. 1 Quote Link to comment Share on other sites More sharing options...
ChoriQueso Posted May 24, 2017 Author Report Share Posted May 24, 2017 42 minutes ago, retnab said: Through Backerkit, see #2. Kickstarter doesn't let people add more funds through its site after the timer's done, so it can't be done there. You would have gotten a confirmation email from BackerKit titled "Survey Confirmation -- The Other Side" from when you filled it out the first time. At the bottom of the email it'll have a link below the line "Use this link to return to your survey any time:", clicking on that will let you edit your pledge on BackerKit. They're just added to your order naturally, nothing you need to do to get them besides having a pledge of a high enough tier. Thank you for clarifying! I just found the backerkit link in my email. Fantastic!!! TYTYTYTYTY 1 Quote Link to comment Share on other sites More sharing options...
The Warlock Posted June 4, 2017 Report Share Posted June 4, 2017 Is it possible to get the backerkit email re-sent? I'm thinking of changing my pledge level/add more goodies, but seem to have deleted it If it is possible, who do I contact? Quote Link to comment Share on other sites More sharing options...
retnab Posted June 4, 2017 Report Share Posted June 4, 2017 1 hour ago, The Warlock said: Is it possible to get the backerkit email re-sent? I'm thinking of changing my pledge level/add more goodies, but seem to have deleted it If it is possible, who do I contact? Use this link and follow the instructions and it should give you another email to access the backerkit. Quote Link to comment Share on other sites More sharing options...
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