I recently wanted to purchase the beacon of knowledge crew box. I used google shopping to check out who had it for a decent price. When I noticed that newegg was selling it for 18.95 + 6.95 shipping, and i immediately jumped on it. It was a third party seller of Nobleknight games. New egg has a guarantee, so i felt comfortable Purchased, shipped, no problems. Or so I thought, i open the package and notice its just poison gamin and not what i ordered.
No big deal, so i call noble knight and speak to an employee and are told that its a mess up on newegg and the only options are to keep the gamin or give them my PayPal address to send them the difference, but they wouldn't charge me shipping (oh boy!). Well, this wasn't something i felt was right, so i said i find that unsatisfactory and would call newegg.
Call newegg, and tl:dr, they blame noble knights, they gave noble knights 24 hours to send the product or they would pull them off the marketplace. So fast forward to today and i get a return email. No call, so basically, i have to call new egg again and soak up time to get them to refund me shipping originally and pay for me to ship the item back(which they originally didn't plan and i would have been out 14$ to get nothing in this fiasco) out to noble knights.
This is less of a "whoa is me" and more of a warning because the items are still on sale on new egg. Just be cautious if you wanted to purchase these. It does sucks that i have to wait a few weeks to get all the funds back so that i can purchase the box, hopefully, it is available online (since my FLGS does not carry it).
total time on phone - 3hrs 21mins.
total malifaux products i paid for-0
I recently wanted to purchase the beacon of knowledge crew box. I used google shopping to check out who had it for a decent price. When I noticed that newegg was selling it for 18.95 + 6.95 shipping, and i immediately jumped on it. It was a third party seller of Nobleknight games. New egg has a guarantee, so i felt comfortable Purchased, shipped, no problems. Or so I thought, i open the package and notice its just poison gamin and not what i ordered. No big deal, so i call noble knight and speak to an employee and are told that its a mess up on newegg and the only options are to keep the gamin or give them my PayPal address to send them the difference, but they wouldn't charge me shipping (oh boy!). Well, this wasn't something i felt was right, so i said i find that unsatisfactory and would call newegg. Call newegg, and tl:dr, they blame noble knights, they gave noble knights 24 hours to send the product or they would pull them off the marketplace. So fast forward to today and i get a return email. No call, so basically, i have to call new egg again and soak up time to get them to refund me shipping originally and pay for me to ship the item back(which they originally didn't plan and i would have been out 14$ to get nothing in this fiasco) out to noble knights. This is less of a "whoa is me" and more of a warning because the items are still on sale on new egg. Just be cautious if you wanted to purchase these. It does sucks that i have to wait a few weeks to get all the funds back so that i can purchase the box, hopefully, it is available online (since my FLGS does not carry it). total time on phone - 3hrs 21mins. total malifaux products i paid for-0
