The interaction with backers was abysmal. It's behind us now so w/e.
I wish Wyrd had more of an online presence outside of their website. I'm not talking about updates here and there directed to those of us playing already. I'm saying... where's the cheerleaders pushing TOS to the masses? There's a wealth of websites & Youtube channels that would be happy to do a TOS spotlight or battle report sponsored by Wyrd or featuring a Wyrd staff member/henchman to explain how to play! Word of mouth wont be enough without strong online promotion and interaction.
The packaging was OK. Only a few boxes were shrink wrapped and the cards were not secure within the boxes, this caused the cards to slide right out of the box. I noticed some minor damage and warping to some of the cards (I believe this was caused by the loose packaging) but I laminate everything so it's no issue for me.
Details - Some were what I expected, much better than something like Zombicide but not as good as Malifaux. I'm actually shocked at how detailed and well sculpted some of these are for pre-assembled minis!
Quality - I have a couple with actual assembly errors but besides that, the gap filling and trimming required is pretty damn reasonable considering we're not having to assemble these ourselves! HOWEVER, the mold release residue on these is the worst I've seen on any miniature. I did a test spray on one with my airbrush... it was like spraying water directly on wax, after a cascade bath they were much more manageable as expected.
Durability - All I can say is that I accidentally stepped on one with all my weight and it didn't break! Watch out around heat though, I used hot tap water in the cascade bath and they all turned into rubber. VERY easy to melt it seems.
Bases - I really like the simplicity of the bases a lot. The logo on the bottom is a nice touch and I appreciate that the movement trays are included as a part of the game mechanic. There are other "workshops" in our hobby that would milk that for every $$$$$$$...
Tokens - LOVE the plastic tokens, those are very high quality. I hope to see more of those as an option as the game develops. The cardboard ones are fine and are what I would expect.
All I got for now! Can't wait to play! I have a ton of photos I hope to get posted soon!