Nathan Caroland Posted June 2, 2008 Report Share Posted June 2, 2008 (edited) So, website has been down for atleast fifteen hours today due to the fact that the web server folks decided to do a bit of 'cleaning' and clear out old IP addressed and the like. I don't pretend to know half of what they were supposedly doing. Of course I wake up early around 7am and find that the site has been reverted to an old one from February and after a panicked e-mail, I was told that it would resolve itself shortly when the DNS propagates. Hrmmm, okay. Sure. No, someone decided I was an idiot customer and just glossed over the complaint and didn't really 'read' what was there, just what they expected. The big hint for them should have been 'old website showing'. What they had done, and came to realize after my fifth e-mail was that 'whooops, they pointed it to the old server. 'Hey, we'll fix that right away and it should fix up shortly!' Great ... except ... no, it didn't. Three more e-mails and some additional complaints and they find that they entered the IP address wrong in the DNS zone. Flip of a switch, enter the right information and ... *GASP* .... the websites back. You know, I'm really hacked off right now. Despite painting it rather clearly in the e-mails that there was something definitely wrong, the fact that I wasn't an IP guru automatically made it so that I was just shouting 'wolf' and didn't know what I was talking about. I'm currently looking into other options for web servers. I've had my fill of idiots. Edited June 2, 2008 by Nathan Caroland Quote Link to comment Share on other sites More sharing options...
demonherald Posted June 2, 2008 Report Share Posted June 2, 2008 calm....breathe.......count to 10..........KICK THEIR ASSES........ oh well at least it's back...gotta love em..... Quote Link to comment Share on other sites More sharing options...
goblyn13 Posted June 2, 2008 Report Share Posted June 2, 2008 Ah I love how Server Admins tend to think they know so much more than someone who is a network admin or network IT type. Apparently the fact that you can point out the obvious as to what's wrong they immedately tell you, oh no, that's not whats wrong. Of course the worst thing is DNS propagation is always such a beyotch (especially depending on your provider it can take anywhere from 10 minutes to 12 hours ) Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted June 2, 2008 Author Report Share Posted June 2, 2008 Well, I know some of ya'll are serious IT fellas out there - if anyone can recommend a VERY reliable web host, let me know. Hell, I might even start looking into hiring someone outright to do some coding/updating/it'ing-fu. Quote Link to comment Share on other sites More sharing options...
Duende Posted June 2, 2008 Report Share Posted June 2, 2008 At least you're finally back! Until now I couldn't get farther than the homepage if I got there at all. Very frustrating :motz: Quote Link to comment Share on other sites More sharing options...
Jabberwocky Posted June 2, 2008 Report Share Posted June 2, 2008 Glad to hear things are back on track. Thanks once again for all the headaches you put up with so the rest of us can sit around and chat . Quote Link to comment Share on other sites More sharing options...
matty1001 Posted June 2, 2008 Report Share Posted June 2, 2008 The URL http://www.wyrd-games.net/ still isn't working for me. I just get a page about oranges or something. To get on the site I have to go via a thread link on my RSS reader. Quote Link to comment Share on other sites More sharing options...
goblyn13 Posted June 2, 2008 Report Share Posted June 2, 2008 The URL http://www.wyrd-games.net/ still isn't working for me. I just get a page about oranges or something. To get on the site I have to go via a thread link on my RSS reader. That's a caching problem, either your browser has it cached or you computer has the dns info cached, to fix it since your on a Mac: for the browser, in safari go into history and chose clear history. To clear out your dns cache, open terminal and at the command prompt pre 10.2 : lookupd -flushcache post 10.2: dscacheutil -flushcache and that will fix the problem Quote Link to comment Share on other sites More sharing options...
matty1001 Posted June 2, 2008 Report Share Posted June 2, 2008 Sorted, cheers. Just clearing the history did it. Never thought of that... Quote Link to comment Share on other sites More sharing options...
EricJ Posted June 2, 2008 Report Share Posted June 2, 2008 Nathan, you need some witchlings to send out to do your asskicking for you Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted June 2, 2008 Author Report Share Posted June 2, 2008 I always liked the idea of cranial bombs myself but I figured I would quickly be taken down as a monomaniacal tyrannical psychotic dictator so its best if I keep my hands off that sort of technology and avoid the pitch forks and quartering. Quote Link to comment Share on other sites More sharing options...
goblyn13 Posted June 2, 2008 Report Share Posted June 2, 2008 a case of apples sent to the specially prepared with little itty bitty bits of C-4, take care of the problem Quote Link to comment Share on other sites More sharing options...
wiccanpony Posted June 2, 2008 Report Share Posted June 2, 2008 Nathan, you need some witchlings to send out to do your asskicking for you Let me lace up my size ten “shit kickers” and I’m your witch....... Quote Link to comment Share on other sites More sharing options...
Bexley Posted June 3, 2008 Report Share Posted June 3, 2008 Is something still amiss? Pages take like, twenty times longer to load. It doesn't seem to be on my end, as any other site I go to loads as quickly as usual. But I'm getting like, 15-20 second load times here. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted June 3, 2008 Author Report Share Posted June 3, 2008 Try clearing out caches and the like and if that doesn't fix it, then I'm going to be hollering at the server folks. Quote Link to comment Share on other sites More sharing options...
Bexley Posted June 3, 2008 Report Share Posted June 3, 2008 Nope. The banner loads quickly, but then it hangs for 15 seconds or so before loading the shoutbox box or any forum posts. The main page seems to load fine, it's just the forum pages. Of course, as nobody else has said anything, it may just be something weird on my end. Quote Link to comment Share on other sites More sharing options...
Nathan Caroland Posted June 3, 2008 Author Report Share Posted June 3, 2008 Nope, figured it out. I got to the house tonight from work and found it loading extremely slow and noticed that one of my external programs which I use to track the website, click-backs and track guest visits seems to be down. Wyrd kept trying to contact the engine and when it finally timed out it would load the page. I've gone ahead and disabled it until the service is back up. Sorry about that. Quote Link to comment Share on other sites More sharing options...
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