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cbtb11235813

Upgrades not loading

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I submitted a help ticket last week, but no response as of yet. On the app, upgrades have not loaded since shortly after they were added to the app. I get an error message telling me there was an error loading upgrades (see attached). Anyone else have this problem, or a possible fix for it? I've tried reinstalling several times

Screenshot_20180212-101034.png

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On 2/20/2018 at 10:58 AM, cbtb11235813 said:

I submitted a help ticket last week, but no response as of yet. On the app, upgrades have not loaded since shortly after they were added to the app. I get an error message telling me there was an error loading upgrades (see attached). Anyone else have this problem, or a possible fix for it? I've tried reinstalling several times

Screenshot_20180212-101034.png

Sorry you are having issues with the app.  One the devs reached out that day so not sure why you did not see the response - something must have happened with the email.  We reached out again last night so look for that email and let us know if you don't see one.  We will get this sorted out.

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