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DrEvilmonki

How best to resolve miscast

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Howdie hoedie I just got a pack of Ice Gamin and the two holding the icicles are mis-cast. One has middle of one arm missing and no icicle in the hand while the other has stumps instead of hands and the icicle isn't formed.

Am I best going back to LGS to remedy or talk to WYRD directly (privateer press for example prefer to sort out this stuff rather than leave it to stores).

Can you let me know which you prefer.

Thanks

Barry

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39 minutes ago, Adran said:

Try looking here

 

Ah that would have helped except I am pretty sure that is dealing with direct from WYRD shipments, not where I bought from a local game shop (feel free to correct me if I am wrong)

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They have replaced missing parts for the kits I have bougth elsewhere as well. I believe that's just cutting out the middle man. The store you bought the item from would have to contact Wyrd for replacement either way.

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Nothing in it suggests its only stuff ordered directly from them. I've used it regardless of where I bought my stuff. 

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If it's our part, we'll replace it, no matter which store you bought it from. Just contact Customer Service using the link above.

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