Joel Posted September 9, 2014 Report Share Posted September 9, 2014 Just picked up on this 24 hours late. Dissappointed but not a big problem, but why do people moan when getting something for free. OK, I have Johanna already, but someone at my next tournament could be benefitting. Good job Aaron. I agree with this, it explains all my issues and I'm just glad to have info and to know it's all in hand. Happy once more Quote Link to comment Share on other sites More sharing options...
bertmac Posted September 10, 2014 Report Share Posted September 10, 2014 I got my confirmation today it still had the male multipose models on the email though? Quote Link to comment Share on other sites More sharing options...
Viruk Posted September 10, 2014 Report Share Posted September 10, 2014 Thanks for letting us know Aaron. I'm a bit disappointed but it's good to see Wyrd being frank about the problem and coming up with some extra bits to make up for it. I got my confirmation today it still had the male multipose models on the email though? Same here, the male multipose miniature is included in the list I got in the email confirming the completion of my order. Does it mean it's actually going to be in it or should I just be expecting a refund for it and an extra Johanna miniature? Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted September 10, 2014 Author Report Share Posted September 10, 2014 Expect the refund. If there are MPMs in your shipment, it wasn't us who put them there :-P 1 Quote Link to comment Share on other sites More sharing options...
zFiend Posted September 10, 2014 Report Share Posted September 10, 2014 So when is the refund coming in? Quote Link to comment Share on other sites More sharing options...
vinush Posted September 10, 2014 Report Share Posted September 10, 2014 I paid for FedEx shipping but my email says local post will deliver, is this an error on the email or has my shipping been put through as standard? If the latter will I get the nearly $20 extra I paid refunded? Quote Link to comment Share on other sites More sharing options...
Lucidicide Posted September 10, 2014 Author Report Share Posted September 10, 2014 We're aiming for the refunds by Friday. It is possible some might go further out, but that's the goal. Things should have been sent the way you paid for, and if not we will refund that, too. Shoot me your order number to pass along to the people that can look that up. Quote Link to comment Share on other sites More sharing options...
vinush Posted September 10, 2014 Report Share Posted September 10, 2014 19834 Quote Link to comment Share on other sites More sharing options...
Kelly Posted September 12, 2014 Report Share Posted September 12, 2014 Hey there Everyone, Just wanted to follow up with a post to let everyone know that all refunds that have been completed. You should be seeing the refund via Paypal shortly. For those of you who paid with Soulstones a new code has been issued and you should have gotten a separate email from me. If you haven't seen a refund come back to you in the next few business days, feel free to let us know. Thank you, Kelly 3 Quote Link to comment Share on other sites More sharing options...
Mr_Brightside Posted September 17, 2014 Report Share Posted September 17, 2014 Any update on when the remaining orders will be shipped out? Quote Link to comment Share on other sites More sharing options...
vinush Posted September 19, 2014 Report Share Posted September 19, 2014 They should all be shipped by now. How you not received delivery notification? If not, check your account on the webstore and see if it's been shipped yet. Quote Link to comment Share on other sites More sharing options...
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