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Kelly

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About Kelly

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    Peon

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    Female

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  1. Good morning, I am contacting you for the following reason. I did a purchase from the Henchman Store, the reference number of my order is LZ858599324US. My parcel is in custom clearance and they are charging me 118.17€, and I can not afford that, so they are returning it. I would like to know if there is a way in which you could send it again at a lower price showing on the receipt, so I can afford the taxes from custom clearance. Thank you very much. All the best. Ana.

    1. Kelly

      Kelly

      We will send it out again  - our cost at the lower cost.  I've made a note with the front office about the return and we'll keep on the look out for it. As soon as it reships we'll notify you.

       

      Sorry about that.  

       

      Kelly

       

  2. Thank you everyone for the great feedback.
  3. We recently got in a large restock on the metal base inserts, so these are in fact back in stock.
  4. Hey there Everyone, Just wanted to follow up with a post to let everyone know that all refunds that have been completed. You should be seeing the refund via Paypal shortly. For those of you who paid with Soulstones a new code has been issued and you should have gotten a separate email from me. If you haven't seen a refund come back to you in the next few business days, feel free to let us know. Thank you, Kelly